Returns Cancellation and Refund Policy

 

1. Returns and Refunds

• 1.1 To be considered for a refund, you must contact Customer Service at support@healthespialstore.com before any arrangements are made to issue one. We require that you send back the product you received to receive a full refund for any transaction. Refunds will only be offered for up to 60 days from the purchase date; any transaction prior to that shall not be considered for a refund.
• 1.2 Persons with a medical condition who are pregnant or have reason to believe they may become pregnant in the next 60 days should not order this product. Refund requests will not be accepted, and refunds will not be given for these reasons. You must consult a physician before placing an order if you are unsure whether you can take this product.
• 1.3 All returns are subject to a restocking fee. Accordingly, all products have an $8.95 restocking fee per item if returned unopened and in good condition.
• 1.4 Due to the personal care nature of the products, no refunds can be offered for opened and/or partially used products.
• 1.5 Authorized refunds will be provided within 30 days of receipt of the product back to our facilities and will be made back onto the card/payment method you used in the original purchase of your product.

2. Cancellations

• 2.1 You may cancel your order at any time before shipping without charge, penalty, or incurring a restocking fee.
• 2.2 After shipping has taken place, you must follow the Return and Refund procedures indicated above.